All computer services are performed by trained technicians, as such all services are guaranteed. For details of our services click Our 100% Guaranteed Computer Services above.

Guarantees are as follows:

• On-Site service is 100% guaranteed for 30 days.

• Service done at headquarters is 100% guaranteed for 90 days.
  

• All parts are 100% guaranteed by us for 1yr., or by manufactures warranty if longer than 1yr.

• Computer systems are covered by manufactures warranty, or 100% guaranteed by us for 1yr if system is manufactured by Urban Tech. Systems manufactured by Urban Tech are serviced On-Site for hardware failure by Urban Techs.

"Worry Free" is what we call our low monthly fee maintenance programs. We know many customers want to forget computer problems for good, and there is no better way to do this than our "Worry Free" programs. For details of our "Worry Free" solutions click Worry Free Computer Solutions above.

There are several ways in which our "Worry Free" system can work for you:

• If you have an existing IT infrastructure in your home or business and would like the piece of mind of having a qualified IT team at a moments notice, than we can offer you a low monthly fee plan based on your needs.
  

• If you need new computers and equipment for your home or business along with the piece of mind of having a qualified IT team at a moments notice, than we can offer you a low monthly fee plan that incorporates the computers and equipment into the monthly fee.